Last Updated: [January 7, 2025]

At BeakidsHero LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our services.

1. Information We Collect
We collect personal information that you voluntarily provide to us when you use our website. This includes:

Personal Identification Information: Name, email address, phone number, delivery address, and any additional information provided for processing orders.
Order Information: Details related to the items in your cart, order preferences, and delivery method (e.g., courier delivery or self-pickup).
Technical Data: IP address, browser type, operating system, device information, and browsing behavior.
Payment Information: Payment details such as your preferred method of payment provided at the time of delivery or pickup (e.g., cash or card upon receipt).
We do not process online payments through our website, and no sensitive financial data (e.g., credit card details) is collected or stored directly by us.

2. How We Use Your Information
We use the information we collect for the following purposes:

Order Fulfillment: To process and manage your orders, including delivery or self-pickup arrangements.
Customer Communication: To respond to inquiries, send order updates, and provide customer support.
Marketing (Optional): To send promotional emails, newsletters, or special offers if you have opted in to receive them.
Website Improvement: To enhance user experience, analyze usage patterns, and improve website functionality.
Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. How We Protect Your Information
We take reasonable precautions to safeguard your personal information and ensure that it is protected from unauthorized access, alteration, or disclosure. Our website uses secure encryption protocols (SSL) for data transmission and employs additional security measures to protect your information.

Please note that no method of data transmission or storage is entirely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

Service Providers: Information may be shared with trusted third-party providers who assist us with logistics, such as couriers, or with the functionality of our website.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Checkout Process and Payments
The website includes a shopping cart and checkout form to facilitate order placement. Payments are not processed online. Instead:

Courier Delivery Payments: Payment is made directly to the courier upon delivery. Accepted methods include cash or card, depending on courier capabilities.
Self-Pickup Payments: Payment is completed at our showroom upon collection of the order.
Specific payment instructions will be provided during the order confirmation process.

6. Cookies
We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze website usage, and optimize our services.

You can manage cookie settings through your browser. However, disabling cookies may affect the functionality of our website.

7. Your Rights and Choices
You have the following rights regarding your personal information:

Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
Opt-Out: You may opt out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly at [email protected].
Data Deletion: You can request the deletion of your personal data by contacting us. Please note that some information may need to be retained for legal or operational reasons.
8. Third-Party Links
Our website may include links to third-party websites. These are provided for convenience and informational purposes. BeakidsHero LLC is not responsible for the privacy practices or content of these external websites.

9. Your Rights Under CCPA
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request details about the personal information we collect, including the categories and purposes.
Right to Delete: Request that we delete the personal information we have collected about you.
Right to Opt-Out: Opt-out of the sale of your personal information (note: we do not sell personal information).
Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.
To make a request, you can contact us at [email protected].

10. Cross-Border Data Transfers
As we operate in the United States, your data is primarily processed and stored in the U.S. Any data transfers comply with applicable laws and maintain the same level of protection as required under the California Consumer Privacy Act (CCPA).

11. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of data and the purpose of its processing.

12. Do Not Track (DNT) Signals
Our website does not currently respond to “Do Not Track” (DNT) signals from browsers. However, we honor the privacy preferences of our users and encourage you to adjust cookie settings as needed.

13. Behavioral Advertising
We may use your browsing and purchasing information to deliver targeted advertisements to you. These ads may be displayed on platforms such as Google or Facebook and are based on cookies or similar tracking technologies. You can opt out of behavioral advertising by visiting the respective platform’s ad settings or contacting us for assistance.

14. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been provided, we will take steps to delete it.

15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The updated policy will be posted on this page with a revised "Last Updated" date.

Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

BeakidsHero LLC
Email: [email protected]
Phone: +1 617-227-3399
Address: 100 City Hall Plz, Boston, MA 02114

Thank you for trusting BeakidsHero LLC with your personal information.